Terms & Conditions
Welcome to Fleur d’Or Perfumes. These Terms & Conditions govern your use of our website and your purchase of products from our online store. By accessing or using our site, you agree to be bound by the following terms. Please read them carefully before making a purchase.
1. General Information:
Fleur d’Or Perfumes (“we”, “our”, or “us”) operates as an online retailer offering curated Arabian and French perfumes. All purchases made on this website are subject to the terms and policies set out below.
2. Product Information:
We strive to display all product descriptions, images, and pricing as accurately as possible. However, we do not warrant that product details, pricing, or other content on the site are error-free, complete, or current. In case of discrepancies, we reserve the right to correct errors and update information at any time without prior notice.
3. Orders & Payments:
All orders are subject to availability and acceptance.
Prices are listed in the local currency and may be subject to applicable taxes and shipping charges.
We reserve the right to cancel any order at our discretion, including orders suspected of fraud or abuse.
4. Shipping & Delivery:
Orders are processed and shipped promptly, with tracking information provided once dispatched.
Shipping times may vary depending on the destination and courier service.
Fleur d’Or Perfumes is not responsible for delays due to unforeseen circumstances or courier issues once the product has been shipped.
5. Returns & Refunds:
We offer a 7-day return policy under the following conditions:
Only sealed and unopened products are eligible for return.
The return request must be made within 7 days of delivery.
Customers are responsible for the return shipping charges.
Products must be returned in their original condition and packaging, with proof of purchase.
Refunds will be processed to the original payment method within 5–7 business days upon approval.
Note: Opened, used, or damaged items are not eligible for return due to hygiene concerns.
6. Intellectual Property:
All content on this website, including logos, text, graphics, images, and product designs, is the property of Fleur d’Or Perfumes and is protected by copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.
7. User Conduct:
By using our website, you agree not to:
Misuse the website for fraudulent or unlawful purposes.
Disrupt the website’s operations or security.
Attempt to access other user accounts or personal information.
Upload harmful content, such as viruses or malware.
8. Limitation of Liability:
Fleur d’Or Perfumes shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services or products. We make no guarantees or warranties, express or implied, beyond those required by law.
9. Privacy Policy:
We value your privacy and take steps to protect your personal information. Please refer to our [Privacy Policy] for full details on how your data is collected, used, and secured.
10. Changes to Terms:
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our site following any changes indicates your acceptance of those changes.
11. Contact Us:
For any inquiries regarding your order, these terms, or our policies, please contact us at:
📧 support@fleurdorperfumes.com